Effective Date: October 26, 2023

Greetings, noble patrons of Renaissance & Medieval Store! We extend our warmest greetings from our workshop in Dorre Island. Just as we craft costumes with the utmost care and attention to detail, we treat your personal information with the same royal standard of protection and respect.

This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our realm at halloweendealsshop.com. By using our services, you grant us your trust, which we value as our most precious treasure.

1. The Information We Collect

In our quest to serve you better, we may collect the following types of information:

  • Personal Identification Information: Your noble name, email address, shipping address, and payment details when you place an order for our Angel, Burlesque, Pirate, Renaissance, Medieval, or Teen costumes.
  • Transaction Information: Details about your purchases and payment methods, including credit card information (processed securely through our trusted payment gateways) and PayPal transactions.
  • Technical Information: Your IP address, browser type, device information, and how you navigate our kingdom (website).
  • Communication Records: Correspondence when you contact our royal court of customer service at [email protected].

2. How We Use Your Information

We employ your information for these noble purposes:

  • To process your costume orders and ensure they reach your castle or manor
  • To provide customer support worthy of royal treatment
  • To improve our website and services for all patrons
  • To send you updates about your orders and relevant information about our costume collections (only with your consent)
  • To prevent fraud and protect the security of our realm
  • To comply with legal obligations across the kingdoms we serve

3. Sharing Your Information

We treat your personal information as carefully as the Crown Jewels and share it only in these specific circumstances:

  • Payment Processors: We share necessary information with our trusted payment partners (Visa, MasterCard, JCB, PayPal) to complete your transactions.
  • Shipping Partners: We provide shipping addresses to our courier services to deliver your costumes to your doorstep.
  • Legal Requirements: We may disclose information when required by law or to protect our rights and the safety of our patrons.
  • Service Providers: We work with trusted partners who help us operate our website and business, all bound by confidentiality agreements.

We never sell your personal information to third parties for marketing purposes.

4. Data Storage and Security

Your information is stored with castle-strength security measures:

  • We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy.
  • Your data is protected by encryption and other digital fortifications fit for royalty.
  • We implement appropriate technical and organizational measures to protect against unauthorized access, alteration, or destruction of your personal data.
  • While we strive to protect your information, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

5. Your Rights as a Patron

As a valued patron, you have the following rights regarding your personal information:

  • Right to Access: You may request details about the personal information we hold about you.
  • Right to Correction: You may update or correct your information at any time.
  • Right to Deletion: You may request deletion of your personal information, subject to certain legal obligations.
  • Right to Object: You may object to certain uses of your information.
  • Right to Restrict Processing: You may request that we limit how we use your personal data.
  • Data Portability: You may request a copy of your data in a structured, machine-readable format.

To exercise these rights, please contact our royal court of customer service at [email protected].

6. Cookies and Tracking Technologies

Our website uses cookies – small scrolls of data placed on your device – to enhance your browsing experience:

  • Essential Cookies: Necessary for the website to function properly, such as remembering items in your shopping cart.
  • Analytical Cookies: Help us understand how patrons navigate our realm, allowing us to improve our services.
  • Preference Cookies: Remember your settings and preferences for future visits.

You can control cookie settings through your browser, though disabling some cookies may affect your experience in our kingdom.

7. International Data Transfers

As we serve adventurers across most global realms (excluding some remote islands and certain Asian territories), your information may be processed outside your kingdom of residence. We ensure appropriate safeguards are in place to protect your data in accordance with this policy and applicable laws.

8. Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the new policy on our website with an updated effective date. We encourage you to review this policy occasionally to stay informed about how we protect your information.

9. Contact Our Royal Court

Should you have any questions about this Privacy Policy or how we handle your information, please contact our royal court of customer service:

Email: [email protected]

Address: 99 Grey Street, DORRE ISLAND, AU 6701

May your privacy be as well-protected as the most fortified castle, and your costume adventures be filled with joy and wonder!

Renaissance & Medieval Store – Where Your Privacy is Treated with Royal Respect